We want you to love your Nolbas Linx jewelry. Here’s everything you need to know about shipping, returns, and order issues.

Shipping

Orders are typically processed within 2–4 business days.While most orders ship quickly, handmade or custom made-to-order pieces may require a few additional business days before shipping. Once your order ships, you'll receive a confirmation email with tracking information.

Nolbas Linx is not responsible for carrier delays or packages marked as delivered.

Handmade & Natural Variations

Some Nolbas Linx pieces are handmade or feature natural materials, which means slight variations in shape, color, texture, or finish may occur. These small differences are part of what makes each piece uniquely yours.

Returns & Exchanges

Eligible unworn and unused items may be returned within 30 days of delivery. Items must be returned in their original condition and packaging.

Final sale items include:

• Personalized or custom pieces
• Earrings, for hygiene reasons
• Items marked Final Sale
• Items that have been worn or show signs of wear

How to Start a Return

Email info@nolbaslinx.com with your order number and reason for return. Once approved, we’ll send you the next steps.

Customers are responsible for return shipping costs. Original shipping charges are non-refundable. Approved refunds will be issued to the original payment method.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and a photo. We’ll make it right!

Cancellations

Orders are processed quickly, so cancellations cannot be guaranteed. Contact us as soon as possible and we’ll do our best to help.